What you’ll learn
- Understand the difference between visitors and active users for crypto apps
- Set up DAU/WAU/MAU tracking with wallet-based metrics
- Create custom dashboards for user engagement
- Analyze active user trends over time
Part 1: Understanding Crypto App User Metrics
What is a user?
Traditional web analytics count “active users” by sessions or page views. For crypto apps, this misses the mark:Key metrics for crypto apps
Part 2: How to View Core Metrics
Step 1: Open the Overview dashboard
Go to the Formo Dashboard
Select your project
Click Overview in the left navigation
- Visitors (page views)
- Wallets (connected wallets)
- Transactions (completed transactions)
Step 2: Adjust the date range
Use the date picker to view different time periods:Step 3: View the trend chart
The overview chart shows daily unique wallets over time. Look for:- Growth trends: Is DAU increasing week-over-week?
- Weekly patterns: Which days have the highest engagement?
- Anomalies: Sudden spikes or drops to investigate
Part 3: How to Create a Custom DAU Dashboard
Build a dedicated dashboard to monitor active user metrics.Step 1: Navigate to Dashboards
Click Dashboards in the left navigation
Click Add board to create a new dashboard
Step 2: Create a DAU chart
Using Ask AI (Recommended):Click Ask AI in the sidebar
Type: "Show me daily unique connected wallets for the last 30 days"
Save the generated chart to your dashboard
Or, click Add Chart to add a visualization yourself with SQL
Step 3: Create a WAU chart
Using Ask AI: Type: “Show me 7-day rolling unique wallets” Using SQL:Part 4: How to Segment Active Users
Not all active users are equal. Segment by behavior and value.By user lifecycle
Formo automatically categorizes users by lifecycle: Formo classifies every wallet into one lifecycle stage (New, Returning, Power user, At Risk, Churned, or Resurrected) based on activity recency and frequency. See User Lifecycle for the exact rules and thresholds. View these segments by going to Users and applying the Lifecycle filter.By activity level
Create segments for different activity levels: High-value active users:- Connected wallet in last 7 days AND
- Completed transaction in last 7 days AND
- Net worth > $10,000
- Volume > $10,000 AND
- Lifecycle = Churned
By traffic source
Track which channels drive the most engaged users:Go to Overview
View Wallets by Referrer in the breakdown tabs
Compare conversion rates across sources
Part 5: How to Track Active Users Over Time
Week-over-week comparison
Compare this week’s DAU to last week:Open your DAU chart
Select Last 7 days date range
Compare to the previous week's data
- Growth: This week > last week = positive trend
- Decline: Investigate causes (seasonal, product issues, competition)
- Stability: Consistent DAU week-over-week
Weekly cohort analysis
Track how each week’s users retain over time:Go to Dashboards in the sidebar
Click Add Chart and select the Retention chart type
Set the starting event to connect and the returning event to connect
Compare retention rates across weekly cohorts
- Initial drop-off in week 1 (normal)
- Stabilization in weeks 2 to 4
- Consistent long-term retention
Part 6: Example DAU Dashboard
Here’s a complete dashboard setup for tracking active users:Summary
You’ve learned how to:- Understand crypto app user metrics (DAU/WAU/MAU with wallet addresses)
- View core metrics in the Formo dashboard
- Create custom dashboards with SQL or Ask AI
- Segment active users by lifecycle and engagement
- Track trends with week-over-week comparisons
FAQ
What counts as an active user in Formo?
What counts as an active user in Formo?
What's the difference between visitors and wallets?
What's the difference between visitors and wallets?
Can I track DAU across multiple chains?
Can I track DAU across multiple chains?