What you’ll learn
- Set up UTM tracking for all marketing channels
- Understand first-touch vs. last-touch attribution
- Measure true ROI by channel (to the transaction level)
- Optimize budget allocation based on conversion data
Prerequisites
- Formo SDK installed (Installation Guide)
- Active marketing campaigns to track
Part 1: The Attribution Challenge in Crypto
Why traditional attribution fails
Traditional analytics measure clicks and visits. For crypto apps, this misses what matters:| What traditional tools measure | What actually matters |
|---|---|
| Page views | Wallet connects |
| Time on site | Transactions completed |
| Form submissions | Volume/revenue generated |
| Bounce rate | User quality (net worth, labels) |
The crypto user journey
A typical onchain user touches multiple channels:- Discovery: Sees your tweet, ad, or mention
- Research: Reads about you on Discord, docs, or DeFiLlama
- First visit: Lands on your site (often without converting)
- Return visit: Comes back from a different source
- Conversion: Connects wallet and transacts
Part 2: How to Set Up UTM Tracking
UTM parameter basics
UTM parameters let you track where users come from:| Parameter | Purpose | Examples |
|---|---|---|
utm_source | The platform | twitter, discord, newsletter, defillama |
utm_medium | The channel type | social, email, paid, referral |
utm_campaign | The campaign name | launch_2024, airdrop_promo, partnership_xyz |
utm_content | The creative variant | banner_a, thread_1, video_ad |
utm_term | Keywords (for paid) | defi, swap, yield |
Where to add UTMs
Add UTM parameters to every link you control: Social media:UTM naming conventions
Use consistent naming to make analysis easier:| Bad | Good |
|---|---|
twitter, Twitter, tw | Always twitter |
paid ad, paid_ad, paidAd | Always paid |
Launch, launch2024, jan-launch | launch_2024_jan |
- Lowercase only
- Underscores for spaces
- Include date/month for campaigns:
campaign_name_mmyy
Part 3: Understand Attribution Models
Formo supports multiple attribution models. Each gives credit differently.First-touch attribution
How it works: 100% credit to the first channel that introduced the user. Best for: Understanding discovery channels. Example:- User finds you via Twitter (first touch)
- Returns via Discord link
- Converts via direct visit
Last-touch attribution
How it works: 100% credit to the last channel before conversion. Best for: Understanding what drives final conversions. Example:- User finds you via Twitter
- Returns via Discord link
- Converts via direct visit (last touch)
Linear attribution
How it works: Credit split equally across all touchpoints. Best for: Valuing the entire journey. Example:- User finds you via Twitter
- Returns via Discord link
- Converts via direct visit
Which model to use?
| Goal | Model | Why |
|---|---|---|
| Grow awareness | First-touch | Shows which channels introduce new users |
| Optimize conversions | Last-touch | Shows what pushes users to convert |
| Balanced view | Linear | Values the full journey |
Part 4: How to Analyze Attribution in Formo
View attribution in Overview
1
Go to Overview in the Formo Dashboard
2
See the Referrers chart in the tabs
3
Select different units (users, volume, revenue)
Key metrics by source
For each traffic source, track:| Metric | What it tells you |
|---|---|
| Visitors | Reach/awareness |
| Wallet connects | Engagement quality |
| Transactions | Conversion performance |
| Volume | Revenue contribution |
| Connect rate | Visitor → Wallet conversion |
| Transaction rate | Wallet → Transaction conversion |
Calculate true ROI
For paid campaigns, calculate cost per conversion:| Channel | Spend | Transactions | Cost/Transaction |
|---|---|---|---|
| Influencer | $5,000 | 100 | $50 |
| Discord Ads | $2,000 | 80 | $25 |
| Twitter Ads | $3,000 | 150 | $20 |
Part 5: How to Create Attribution Reports
Using Ask AI for attribution analysis
Get quick attribution insights with Ask AI (click Ask AI in the sidebar): Channel comparison:“Compare wallet connects by utm_source for the last 30 days”Campaign performance:
“Show me transactions and volume by utm_campaign this month”First vs last touch:
“What are the top 5 first-touch sources for users who transacted?”ROI analysis:
“Which utm_source has the highest transaction volume per visitor?”
Build an attribution dashboard
Create a dedicated attribution dashboard:| Chart | Query |
|---|---|
| Visitors by Source | Daily visitors grouped by utm_source |
| Conversion by Source | Transaction rate by first-touch source |
| Revenue by Campaign | Volume grouped by utm_campaign |
| Source Trend | Weekly wallet connects by top 5 sources |
Attribution funnel
Create funnels filtered by source:1
Go to Funnels > Create Funnel
2
Add steps: Visit → Connect → Transaction
3
Add breakdown by UTM Source
4
Compare conversion rates across channels
Part 6: How to Optimize Your Marketing
Identify your best channels
From your attribution data, categorize channels: High-volume, high-conversion:- Scale these immediately
- Allocate more budget
- Test similar channels
- Improve landing pages
- Refine targeting
- Test different messaging
- Increase investment
- Find ways to scale
- Understand what makes them work
- Reduce or cut spend
- Test improvements before continuing
- Consider audience mismatch
Optimize by user quality
Don’t just measure conversions. Measure user quality:- Filter users by UTM source
- Compare average net worth by source
- Compare retention by source
- Compare volume per user by source
Twitter drives more users, but Discord users have 3x higher average net worth and 2x better retention.
Multi-touch optimization
If using linear attribution:- Identify common multi-touch paths
- Ensure each touchpoint is optimized
- Don’t cut channels that assist conversions
Part 7: Advanced Attribution Tactics
Cross-channel attribution
Track users across marketing channels:- Use consistent UTM naming
- Track first-touch and last-touch separately
- Analyze common paths with Flows
Referral program tracking
For referral programs:ref parameter is automatically captured by Formo alongside UTM parameters.
Cohort-based attribution
Compare user quality by acquisition cohort:- Create segments by first-touch source
- Measure retention for each segment
- Calculate LTV by acquisition source
| Source | 30-day Retention | Avg LTV |
|---|---|---|
| 15% | $50 | |
| Discord | 25% | $120 |
| DeFiLlama | 35% | $200 |
Summary
You’ve learned how to:- Set up UTM tracking across all marketing channels
- Understand attribution models and when to use each
- Analyze attribution in Formo with Overview
- Calculate true ROI including conversion and user quality
- Optimize budget allocation based on data